The breakfast selection is satisfying with reasonably priced options and it's conveniently located near the tram line.

Charming old and clean place with smart staff on the reception desk. Magnificent location in Melbourne CBD district just next door to the Entertainment Centre, Southern Cross Station, and public transport, cleanliness of rooms and updated bathroom and restaurants and the railway station. Efficient check in and late check out. Easy parking on-site.

Location was very good

N/a

The surroundings here are really nice and well-kept, with lots of big green trees 🌳. Plus, it's super convenient for anyone attending events at the nearby Exhibition Centre or Crown.

hotel is well located, about 10 minutes walk from the Melbourne Convention Exhibition Centre and 5 minutes walk from the Southern Cross Station. It is also close to a (free) tram which leaves you close to many interesting places to visit. hotel's restaurant has good prices and breakfast was very good. train station and other parts of the city have free Wi-Fi points. On one side of the hotel there is a small shop where they sell pizza and on the other side there is a bureau de change. room had TV, air conditioning, hair dryer, electric kettle and a fridge. Some sockets have a USB port very useful for charging the phone. From the room I had a nice view of an old building.

The television, although I didn't go to see television, but in general poor programming.

The atmosphere of the hotel is family! The location is convenient, 1 mile from Lounge.

The rooms here are beautifully decorated, giving off a welcoming vibe. The reception staff are friendly and helpful. The location is fantastic, just a stone's throw away from the train stations. Plus, you can easily walk to a theater and an art gallery for some entertainment. 🚂

Location, without a doubt, is super comfortable to get from the airport with the Sky Bus, an option we chose because we have little time to tour the city. It is also very convenient to go out for a walk along the waterfront and to take the tramlines around the city. room, if it is not too big, is very well used, it is comfortable and pleasant in a small space. Although it does not have breakfast, there is a street nearby with several coffee options. paid wifi can be a bit inconvenient if you don't want to pay, in some areas of the city they have free wi fi, (it's not so common to find it in bars or restaurants instead). I asked about the luggage possession after the check out and they confirmed that from this year 2018 they don't charge it anymore, we use the luggage storage service. It has a very comfortable bathroom if you plan to take a shower before traveling, after having checked out.

I wouldn't say that I didn't like it, but I think it's worth mentioning that the attention of the reception is "adequate", there's nothing gentle or kind about it.

Location

Your day staff were extremely rude and unhelpful. We arrived to check in mid morning and were told the room would not be ready until 2pm, which would have been fine if your front desk staff, namely Lauren, did not treat our presence as an utter inconvenience. Upon checkout another staff member was most rude when we asked for help regarding public transport.

This place is conveniently located and offers reasonably priced delicious meals for both dinner and breakfast.

Exceptional hotel with recently renovated rooms. Great breakfast offered. Efficient staff providing outstanding value. Comfy beds and complimentary Wi-Fi available. Convenient baggage storage and balcony. Renovated bathroom with good sewerage. Incredible location near the Melbourne conference center.

Location

bathroom filthy, hot water tap leked when turned on, nearly scolded me as water spurted out from tap, also tap became very hot. Aircon leaked over entrance to unit, making tiles wet & slippery, walking water into room. Advised reception on leaving of above and completed feedback card.

Comfortable bed, a decent size bathroom and luggage storage, air conditioning and WiFi in the room. Free breakfast at 8.50am and magnificent location.

The hotel was ideally located minute walk from an interactive multilevel aquarium. The staff was smart and excellent co-operating, always with a smile on face. Had newly renovated family room with a nice bathroom, both very clean and TV.

this hotel is pretty great, and I'd say it deserves those 4 stars. The rooms are nicely set up and of good quality, especially on the higher floors. I found the value for the price I paid to be exceptional. 💫